Oversee daily café operations, including opening, closing, and smooth functioning of all areas.

Recruit, train, supervise, and schedule staff to ensure efficient workflow.

Maintain high standards of customer service and handle complaints professionally.

Monitor inventory levels, manage orders, and control waste to reduce costs.

Track sales, manage cash flow, and support budgeting and financial reporting.

Ensure compliance with health, safety, and hygiene regulations at all times.

Plan and execute promotions, events, and marketing activities, including social media.

Collaborate with kitchen and service teams to maintain menu quality and customer satisfaction.