1. To assist in establishment and ensure compliance of store’s short-term and long-term goals with

overall company’s objectives

2. To follow and enforce store policies and procedures as well as company policies. Be proactive to

any other duties assigned by management

3. To deliver and excel the benchmark customer service standards

4. To handle customer complaints and feedback at the spot

5. To conduct periodic inventory control and security checks

6.To oversee inventory management, ensuring that outlet is sufficiently equipped with all necessary

inventories for daily operational needs

7. To ensure that visual display and merchandising standards are met

8. Responsible for managing all employees, including but not limited to proper roistering,

attendance, coaching/counselling, discipline, grievance handling, terminations and evaluations

and maintaining positive employee morale

9. Ensure accuracy in all recording & reporting; Prepare daily, weekly, monthly and other periodic

reports as assigned