Sr. GSA/waitress
Uptown Lounge and Club

अन्तिम मिति:   2026 Sep 14

खाली पद : 2 people
स्थान : Jhamsikhel, Lalitpur, Bagmati Province
तलब :
Negotiable
लिङ्ग : महिला
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
2 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

उत्कृष्ट संचार कौशल व्यवस्थापन कौशल

व्यक्तिगत गुणहरू:

इमानदार सिक्न इच्छुक राम्रो तथा सकारात्मक सोचाई भएको वफादार र लचीलोपन कडा परिश्रम
कामको विवरण
  • Guest Service
    • Welcome and greet guests warmly.
    • Provide professional and friendly service throughout the guest’s visit.
    • Understand guest preferences and respond to requests promptly.
  • Order Taking
    • Present menus and explain food and beverage items.
    • Take accurate food and beverage orders.
    • Enter orders correctly into the POS system.
    • Communicate special requests or allergies to the kitchen/bar team.
  • Food & Beverage Service
    • Serve food and beverages according to company standards.
    • Ensure proper presentation and service sequence.
    • Check guest satisfaction during the meal.
    • Clear and reset tables efficiently.
  • Guest Complaints & Problem Solving
    • Handle guest complaints professionally and politely.
    • Resolve minor service issues promptly.
    • Report serious complaints to the Supervisor/Manager.
  • Table & Outlet Management
    • Maintain cleanliness and proper setup of tables and service areas.
    • Ensure cutlery, glassware, napkins, menus, and other service items are available.
    • Assist in maintaining the overall appearance of the outlet.
  • Billing & Payment
    • Prepare and present bills accurately.
    • Handle cash/card payments according to company procedures.
    • Coordinate with the cashier regarding billing issues.
  • Product Knowledge
    • Maintain good knowledge of the food and beverage menu.
    • Understand ingredients, preparation methods, portion sizes, and prices.
    • Recommend suitable food and beverage items to guests.
  • Senior GSA Responsibilities
    • Guide and support junior GSAs/waitresses during operations.
    • Monitor service standards and staff performance.
    • Assist the Supervisor in assigning sections and duties.
    • Conduct pre-shift briefings when required.
    • Support smooth coordination between service, kitchen, bar, and cashier teams.
  • Hygiene & Safety
    • Follow food safety, personal hygiene, and workplace safety standards.
    • Maintain clean uniform and professional grooming.
    • Ensure service equipment is handled safely.
  • Sales & Upselling
    • Promote special offers, promotions, and new menu items.
    • Upsell food, beverages, desserts, and premium products appropriately.
    • Help achieve daily sales targets.
    1. Inventory & Equipment
    • Handle glassware, crockery, cutlery, POS equipment, and other service items carefully.
    • Report damaged or missing items to the Supervisor.
    • Assist with stock counting when required.
    1. Closing & Handover
    • Complete side duties and closing procedures.
    • Ensure tables and service areas are properly cleaned and organized.
    • Provide proper shift handover to the next team.

    Key Requirements

    • Good communication and interpersonal skills.
    • Positive and guest-friendly attitude.
    • Good knowledge of F&B service.
    • Ability to work under pressure and in a team.
    • Good grooming and professional appearance.
    • Basic POS and billing knowledge.

Applying Procedure

यस समयमा कुनै समान कामहरू उपलब्ध छैन