1. Greet and welcome guests promptly and warmly, ensuring a positive first impression.

2. Assist guests with table reservations and seating arrangements.

3. Supervise and coordinate the activities of the waitstaff to maintain high service standards.

4. Provide detailed knowledge of the menu and assist guests with menu selections and special dietary needs.

5. Serve food and beverages efficiently, ensuring timely delivery and proper presentation.

6. Handle guest inquiries, requests, and complaints professionally to ensure customer satisfaction.

7. Monitor and maintain cleanliness and organization of the dining area and service stations.

8. Communicate effectively with the kitchen and bar staff regarding orders, special requests, and service timing.

9. Train and mentor junior waiter staff, fostering teamwork and compliance with service protocols.

10. Manage billing processes, including presenting the final bill and processing payments accurately.

👉 Note: Night duty hour