Oversee daily operations, including opening and closing procedures, ensuring cleanliness, organization, and smooth service flow.

Supervise staff by assigning duties, monitoring performance, conducting shift briefings, and maintaining professional discipline.

Train new employees on company standards, service procedures, and operational guidelines.

Ensure excellent customer service by welcoming guests, handling complaints professionally, and improving overall guest satisfaction.

Monitor inventory levels, control stock usage, minimize wastage, and ensure proper product handling and portion control.

Supervise billing processes, ensure accurate cash and card transactions, and assist in preparing daily sales reports.

Maintain food and beverage quality by checking presentation, freshness, and adherence to company standards.

Ensure compliance with health, safety, and hygiene regulations, report maintenance issues, and monitor proper equipment usage.