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Front Desk Officer
Wellness Organic Club

अन्तिम मिति:   2023 May 17

खाली पद : 1 people
स्थान : Lazimpat, Kathmandu, Bagmati Province
तलब :
Negotiable
उमेर :
Above 20
लिङ्ग : महिला
शिक्षा :
Bachelor's Degree (प्राथमिकता)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
1 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Communication Customer service Fluent English Problem Solving Hard Working effective communication skills Strong management skills Resolving customer complaints

व्यक्तिगत गुणहरू:

loyal, flexibility Honest Presentable Well dressed punctual in time Good Communication Have knowledge to deal with costumers

सुविधाहरू:

Salary can be Negotiable As per Company Agreement
कामको विवरण

Job Description:

  1. Greet visitors warmly and make sure they are comfortable

  2. Ask if guests have prior bookings

  3. Take calls and provide information

  4. Provide guests with locker keys

  5. Take reservations over the telephone, through email, and in person

  6. Answer reservations regarding services, charges and facilities

  7. Compute bills and take payments

  8. Schedule bookings and maintain booking

  9. Maintain member's and one time users records and entries

  10. Greet guests and patrons as they arrive

  11. Ask if guests have a prior booking

  12. Take calls and provide information and transfer calls

  13. Provide guests with locker keys

  14. Take reservations over the telephone, through emails and in person

  15. Answer queries regarding the services, charges, facilities

  16. Compute bills and take payments

  17. Provide guests with directions around the hotel

  18. Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift

  19. Receive payment and record receipts for services

  20. Keep a current record of staff members' whereabouts and availability

  21. Greet visitors warmly and make sure they are comfortable

  22. Keep records of members and day users

  23. Schedule appointments and maintain and update appointment calendars


Job Specification:

  1. Should have a pleasing personality with a positive attitude

  2. Should have computer skills and be presentable

  3. Should be calm and persuasive

  4. must be proficient in English and Nepali languages(spoken & written)

  5. Experience in dealing with customers

  6. Experience in the hospitality, and spa industry will be given priority

7. Flexible working hours

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