1. Customer service 

2. Supervise and schedule office, cleaning, and maintenance staff and directs their daily activities 

3. Active in posting jobs, interviewing, and making hiring/firing decisions with the owner 

4. Directly train staff and oversee cross-training

 5. Constant quality control, supervision, and feedback to staff 

6. Order and track inventory on all resort supplies, including groceries, gift and alcohol retail sales 

7. Assess all facility damage and need for repairs, completing or contracting out and supervising 

8. Books and run all weddings, coordinating with wedding party and third-party vendors 

9. Does the bulk of guest reservations 

10. Head of laundry, directing and training on folding, stain treatment, etc. 

11. Tally time cards for payroll twice monthly 

12. Use Quickbooks for accounts receivable, accounts payable, inventory, and tracking sales tax 

13. Lead on boat/equipment rentals 

14. Responsible for successful annual inspections from Fire Marshall and Dept. of Health. Understand regulations, keep track of changes, run system to ensure compliance, respond to any post-inspection items 

15. Help operate water treatment plant. Check chlorine daily, take monthly water samples for Dept. of Health, and keep data for monthly reports 

16. Maintain hot tubs, examining and keeping records