Oversee the day-to-day operations of residential accommodations within the luxury resort, ensuring smooth and efficient management.

Manage and coordinate all residential services, facilities, and staff to maintain high standards of comfort and quality.

Ensure exceptional customer service by addressing resident needs, feedback, and concerns promptly and professionally.

Monitor and manage budgets, expenses, and financial records related to residential operations.

Utilize property management systems and tools to maintain accurate records, reports, and occupancy details.

Conduct regular inspections to ensure cleanliness, safety, and maintenance standards are consistently met.

Coordinate with internal departments and external vendors to ensure seamless residential operations.

Handle problem-solving and conflict resolution effectively while maintaining a positive living environment for residents.