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Reservations Executive
Meghauli Serai, A Taj Safari

अन्तिम मिति:   2024 Dec 24

खाली पद : 1 people
स्थान : Shahid Chowk Area, Bharatpur, Bagmati Province
तलब :
Negotiable
लिङ्ग : प्राथमिकता छैन
शिक्षा :
Bachelor's Degree (आवश्यक)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
2 Years (आवश्यक)

प्राविधिक सीपहरु:

राम्राे संग कुराकानी गर्न सक्ने विवरणमा ध्यान दिने संगठन कौशल आरक्षण कुशल मल्टि टास्किङ
कामको विवरण

About the job

Position Overview:

We are seeking a dynamic and customer-focused Reservations Executive to join our dedicated team. In this role, you will manage guest reservations, coordinate bookings, and ensure a seamless experience from inquiry to arrival. You will play a vital role in creating exceptional guest experiences by demonstrating excellent communication skills, a proactive approach, and a deep passion for hospitality.

Key Responsibilities:

  • Handle reservation inquiries via phone, email, and online platforms.
  • Accurately process and confirm bookings while maintaining up-to-date records.
  • Coordinate with other departments to meet guests’ specific requirements.
  • Maximize occupancy and revenue through effective upselling and cross-selling strategies.
  • Provide exceptional customer service, addressing guest concerns and special requests promptly.
  • Prepare and analyze reservation reports to support operational efficiency.

Required Qualifications & Skills:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
  • Minimum 2 years of experience in reservations or a similar customer service role (experience in luxury hospitality is a plus).
  • Proficiency in reservation software (e.g., Opera, IDS, or equivalent).
  • Excellent communication skills in English; knowledge of Nepali and/or Hindi is an advantage.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and thrive in a fast-paced environment.

What We Offer:

  • Competitive salary and benefits package.
  • Training and career growth opportunities within Taj Hotels.
  • A chance to work in one of Nepal’s most scenic and iconic destinations.
  • The satisfaction of being part of a team dedicated to creating unforgettable guest experiences.

यस समयमा कुनै समान कामहरू उपलब्ध छैन