Key Responsibilities:

1. Greet and assist visitors, clients, or students in a professional and friendly manner

2. Answer phone calls, respond to inquiries, and redirect calls as needed

3. Manage appointment scheduling and maintain daily calendars

4. Provide basic information about services, programs, or procedures

5. Maintain and update client/student records and documentation

6. Offer initial counseling or guidance based on the client’s/student’s needs

7. Refer individuals to the appropriate department or professional for further assistance

8. Handle registration or admission processes (if applicable)

9. Ensure the front desk/reception area is tidy and welcoming

10. Assist in organizing events, orientations, or informational sessions

    Note: Duty hours: 9-5