About the job

Job Title: Front Desk Officer

Company: Enlight Education Network Pvt. Ltd.

Location: Dillibazar, Kathmandu, Nepal

Job Type: Full-Time

Job Summary:

Enlight Education Network Pvt. Ltd. is seeking a motivated and friendly Front Desk Officer to be the face of our company. The ideal candidate will greet visitors, manage inquiries, and provide general administrative support. As the first point of contact, the Front Desk Officer will play a key role in ensuring smooth daily operations and maintaining a welcoming environment for students, parents, and other stakeholders.

Key Responsibilities:

• Greet and assist visitors, clients, and students with a positive attitude.
• Answer phone calls, emails, and direct inquiries to the appropriate departments.
• Manage and organize student records and other office documentation.
• Schedule appointments and meetings, coordinating with internal staff.
• Provide basic information about the services offered by Enlight Education Network.
• Handle student queries regarding visa processes, programs, and admissions.
• Maintain the reception area to ensure it is tidy and presentable.
• Assist in administrative tasks such as filing, data entry, and document handling.
• Perform other duties as assigned by management.

Qualifications:

• Minimum +2 level (higher secondary) or Bachelor's degree preferred.
• Previous experience in a front desk or administrative role is an advantage.
• Excellent communication skills in both English and Nepali.
• Basic computer skills (MS Office, email, etc.).
• Strong organizational skills and attention to detail.
• Ability to handle multiple tasks and work under pressure.
• Friendly, professional, and approachable demeanor.