This Job Has expired
Receptionist
Mandakini hotel

अन्तिम मिति:   2022 Jun 23

खाली पद : 1 people
स्थान : Gausala, Kathmandu, Bagmati Province
तलब :
NRs. 12,000.00 - 15,000.00 Monthly
उमेर :
Above 18
लिङ्ग : महिला
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : प्रवेश श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
1 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Communication Customer service Fluent English

व्यक्तिगत गुणहरू:

Good communication skills. loyal, flexibility Time manage Skill Attractive Presentable Well dressed

कार्य मानकहरू:

Polite Fast Typing Skill Computer Knoweledge Working odd hours Highly Organised Detail Oriented Reliable
कामको विवरण
  1. welcome and greet guests

  2. answer and direct incoming calls

  3. inform guests of hotel rates and services

  4. make and confirm reservations for guests

  5. ensure proper room allocation

  6. register and check guests in

  7. confirm relevant guest information

  8. verify guest's payment method

  9. verify and imprint credit cards for authorization

  10. issue room keys and direct guests to their rooms

  11. maintain clear and accurate records of guest room bookings

  12. compute all guest billings, accurately post charges to guest rooms and house accounts

  13. receive and transmit messages for guests

  14. retrieve mail, packages and documents such as faxes for guests

  15. listen and respond to guest queries and requests both in-person and by phone

  16. provide accurate information about local attractions and services

  17. liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests

  18. complete and maintain any incident reports, daily activity reports or other reports requested by management

  19. manage conference room bookings and scheduling

  20. close guest accounts and check guests out

  21. review accounts and charges with guests during the check-out process

  22. process accurate payment of guest accounts

  23. inform housekeeping when rooms have been vacated and are ready for cleaning

  24. monitor visitors to the hotel

  25. enforce rules and policies of the hotel

  26. maintain a neat and orderly front desk and reception area


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