Manage daily operations of the outlet, ensuring efficiency and adherence to company policies.

Lead, supervise, and motivate staff, providing guidance, training, and performance feedback.

Deliver exceptional customer service by addressing complaints promptly and ensuring satisfaction.

Oversee inventory management, stock replenishment, waste control, and accurate record-keeping.

Monitor daily sales, support target achievement, and encourage upselling opportunities.

Ensure compliance with hygiene, food safety, and workplace safety standards through regular inspections.

Prepare and maintain reports on sales, inventory, staff performance, and operational activities.

Facilitate effective communication between management, staff, and other departments for smooth operations.