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Operations Manager
Nepal Comfort Tour Services Pvt Ltd

अन्तिम मिति:   2024 Jun 22

खाली पद : 1 people
स्थान : Pahelo Pul, Kathmandu, Bagmati Province
तलब :
Negotiable
लिङ्ग : प्राथमिकता छैन
शिक्षा :
Bachelor's Degree (प्राथमिकता)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : बिहान
कामको अनुभव
:
3 Years (प्राथमिकता)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Communication Quick Learner Patience Computer skill Public Speaking

व्यक्तिगत गुणहरू:

Loyal and flexibility Good Communication Work under pressure and multitask Should be able to cope with work pressure Should have good command in both English n Nepali calm mind in a stressful environment

सुविधाहरू:

Candidate with two wheeler license preffered As per company agreements salary will be discussed in the interview
कामको विवरण
  1. Oversee daily operations, ensuring tours and travel services run smoothly and efficiently.

  2. Coordinate with various departments, including sales, marketing, and customer service, to ensure seamless service delivery.

  3. Manage relationships with suppliers, including hotels, transport companies, and tour guides, ensuring quality service and cost-effectiveness.

  4. Monitor and evaluate the quality of services provided, implementing improvements where necessary to enhance customer satisfaction.

  5. Ensure compliance with all relevant regulations and industry standards, maintaining the highest levels of safety and quality.

  6. Assist in the preparation and management of the operations budget, ensuring cost-effective operations.

  7. Prepare and present regular reports on operational performance, identifying areas for improvement and implementing necessary changes.

  8. Handle escalated customer service issues, ensuring prompt resolution and maintaining high levels of customer satisfaction.

  9. Identify and implement process improvements to increase efficiency and reduce costs.


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