Reporting to the Chief Operating Officer about company processes and procedures.

Developing company policies and ensuring compliance.

Improving business functionality to align with core business objectives.

Planning and managing projects and contributing to product innovation.

Tracking operational costs toward maintaining profit-margins.

Promoting efficiency by implementing improved operational procedures.

Analyzing and maintaining operational data, and monitoring product inventories.

Monitoring adherence to policies and processes throughout the company.

Overseeing human resources development policies, training, and performance reviews.

Ensuring positive client, supplier, and vendor relationships.