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Office Assistant
Ratan Dream High Travels and Tours

अन्तिम मिति:   2024 Aug 23

खाली पद : 1 people
स्थान : Boudha Arubari Nageshwor Colony, Kathmandu, Bagmati Province
तलब :
NRs. 18,000.00 - 25,000.00 Monthly
लिङ्ग : महिला
शिक्षा :
Bachelor's Degree (आवश्यक)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
1 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

राम्राे संग कुराकानी गर्न सक्ने Marketing Flexible Computer skill Reporting Public Speaking Customer Focused Good English knowledge

व्यक्तिगत गुणहरू:

Polite Loyal and flexibility Good Communication Good people handling skill Empathy इमानदार स्वच्छता

कार्य मानकहरू:

good at Decision making and judgements Working odd hours Business Support A happy friendly personality

आवश्यक ज्ञान:

Must be computer literate should have knowledge in MS word communication Must be able to communicate in English Make marketing videos as prepared by office Good healthy personality MS Office Well public Speaking Personality

सुविधाहरू:

Opportunities for career growth and advancement Salary can be Negotiable As per Company Agreement
कामको विवरण

 Manage large amounts of inbound and outbound calls in a timely manner

 Identify and assess customers’ needs to achieve satisfaction

 Build sustainable relationships and trust with customer

 Follow communication “scripts” when handling different topics

 Identify customers’ needs, clarify information, research every issue and provide solutions and/or

alternatives

 Basic Computer Knowledge of excel and word

 Build sustainable relationships and engage customers by taking the extra mile

 Keep records of all conversations in our call center database in a comprehensible way

 Frequently attend educational seminars to improve knowledge and performance level

 Provide accurate, valid and complete information by using the right methods/tools

 Meet personal/customer service team sales targets and call handling quotas

 Handle customer complaints, provide appropriate solutions and alternatives within the time

limits; follow up to ensure resolution

 Follow communication procedures, guidelines and policies

 Take the extra mile to engage customers

 Meet personal/team qualitative and quantitative targets

 Make Marketing Videos Content Created by the Company to increase the follow of Customer


यस समयमा कुनै समान कामहरू उपलब्ध छैन