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Office Assistant
Sanvi Trading and Consultancy Pvt. Ltd.

अन्तिम मिति:   2024 May 15

खाली पद : 1 people
स्थान : Gwarko Area, Lalitpur, Bagmati Province
तलब :
Negotiable
उमेर :
Above 20
लिङ्ग : महिला
शिक्षा :
+2 / Intermediate Pass (प्राथमिकता)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
1 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Communication Quick Learner Patience Flexible Computer skill Reporting Good English knowledge

व्यक्तिगत गुणहरू:

Honest Loyal and flexibility Flexible Hygiene Good Communication Good people handling skill

कार्य मानकहरू:

good at Decision making and judgements Reliable

आवश्यक ज्ञान:

MS Office should have knowledge in MS word Excellent communication and interpersonal skills

सुविधाहरू:

Salary can be Negotiable As perCompany Aggrement will be discuss in interview
कामको विवरण

Responsibilities

 Manage large amounts of inbound and outbound calls in a timely manner

 Identify and assess customers’ needs to achieve satisfaction

 Build sustainable relationships and trust with customer

 Follow communication “scripts” when handling different topics

 Identify customers’ needs, clarify information, research every issue and provide solutions and/or

alternatives

 Basic Computer Knowledge of excel and word

 Build sustainable relationships and engage customers by taking the extra mile

 Keep records of all conversations in our call center database in a comprehensible way

 Frequently attend educational seminars to improve knowledge and performance level

 Provide accurate, valid and complete information by using the right methods/tools

 Meet personal/customer service team sales targets and call handling quotas

 Handle customer complaints, provide appropriate solutions and alternatives within the time

limits; follow up to ensure resolution

 Follow communication procedures, guidelines and policies

 Take the extra mile to engage customers

 Meet personal/team qualitative and quantitative targets


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