खाली पद | : | 1 people |
स्थान | : | Gwarko Area, Lalitpur, Bagmati Province |
तलब | : | Negotiable |
उमेर | : |
Above 20
|
लिङ्ग | : | महिला |
शिक्षा | : |
+2 / Intermediate Pass (प्राथमिकता)
|
कामको श्रेणी | : | मध्य श्रेणी |
कामको प्रकार | : | पुरै समय |
सिफ्ट | : | नियमित |
कामको अनुभव
| : |
1 Years (आवश्यक)
|
कागजातहरू | : | Citizenship , CV |
प्राविधिक सीपहरु:
राम्राे संग कुराकानी गर्न सक्ने छिटो सिक्न सक्ने धैर्यता लचिलो कम्प्युटर सीप रिपोर्टिङ राम्रो अंग्रेजी ज्ञानव्यक्तिगत गुणहरू:
इमानदार स्वच्छता वफादार र लचीलोपन लचिलो सुचनाको राम्रोसंग संचार गर्न सक्ने मानिसहरूलाई राम्रोसंग व्यवस्थापन गर्न सक्नेकार्य मानकहरू:
भरपर्दो निर्णय गर्नेमा राम्रो कौशलआवश्यक ज्ञान:
एमएस अफिस एमएस वर्डमा ज्ञान हुनुपर्ने उत्कृष्ट संचार र पारस्परिक कौशलसुविधाहरू:
कम्पनी नीति अनुसार छुट्टी अन्तर्वार्तामा छलफल गरिनेछ प्रतिकम्पनी सम्झौता अनुसारResponsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or
alternatives
Basic Computer Knowledge of excel and word
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Meet personal/team qualitative and quantitative targets