खाली पद | : | 1 people |
स्थान | : | Gwarko Area, Lalitpur, Bagmati Province |
तलब | : | Negotiable |
उमेर | : |
Above 20
|
लिङ्ग | : | महिला |
शिक्षा | : |
+2 / Intermediate Pass (प्राथमिकता)
|
कामको श्रेणी | : | मध्य श्रेणी |
कामको प्रकार | : | पुरै समय |
सिफ्ट | : | नियमित |
कामको अनुभव
| : |
1 Years (आवश्यक)
|
कागजातहरू | : | Citizenship , CV |
प्राविधिक सीपहरु:
Communication Quick Learner Good English knowledge Patience Computer skill Flexible Reportingव्यक्तिगत गुणहरू:
Honest Loyal and flexibility Flexible Hygiene Good Communication Good people handling skillकार्य मानकहरू:
good at Decision making and judgements Reliableआवश्यक ज्ञान:
MS Office should have knowledge in MS word Excellent communication and interpersonal skillsसुविधाहरू:
Holiday according to company policy As perCompany Aggrement will be discuss in interviewResponsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or
alternatives
Basic Computer Knowledge of excel and word
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Meet personal/team qualitative and quantitative targets