Oversee and manage the full day-to-day operations of the organization to ensure smooth and efficient functioning.

Handle and supervise accounts, including cash flow, expenses, billing, payments, and basic financial reporting.

Plan, organize, and monitor operational processes to meet business goals and standards.

Manage staff scheduling, performance, discipline, and provide guidance and leadership to the team.

Ensure proper implementation of company policies, procedures, and operational controls.

Monitor inventory, procurement, and vendor coordination to avoid shortages or wastage.

Prepare operational and financial reports and submit them to management on a regular basis.

Resolve operational issues, customer concerns, and ensure overall service quality and satisfaction.