About the job

Company Description

Shambaling Boutique Hotel in Kathmandu is a tribute to Tibetan heritage, founded by Dawa Sigrist and Sonam Sherpa. The hotel is the first outside Europe to achieve the SWISS-Q1 quality label, demonstrating our commitment to continuous improvement. Situated in a quiet area, 5 km from the airport and near Buddhist heritage sites, Shambaling blends traditional charm with modern amenities, offering a unique experience for travelers.

Role Description

This is a full-time on-site role for a Front Office Supervisor at Shambaling Boutique Hotel in Kathmandu. The Front Office Supervisor will be responsible for overseeing receptionist duties, managing customer service, handling reservations, and ensuring effective communication within the front office team. This role involves coordination with various departments to deliver exceptional guest experiences.

Qualifications

• Supervisory Skills
• Receptionist Duties
• Customer Service
• Strong Communication skills
• Experience in managing reservations
• Ability to work in a fast-paced environment
• Attention to detail and organizational skills
• Knowledge of hospitality industry standards