Key Responsibilities:

1. Welcome, check-in, and check-out guests professionally.

2. Handle reservations, room assignments, guest inquiries, and requests.

3. Maintain accurate guest records and front-office documentation.

4. Handle telephone calls, emails, and guest correspondence.

5. Coordinate with Housekeeping, F&B, Maintenance, and other departments.

6. Handle guest complaints and resolve issues professionally.

7. Process payments, billing, and relevant front-office transactions accurately.

8. Maintain high standards of guest service and professional grooming.

   Note

   • Previous experience in Front Office or Guest Relations is preferred.

   • Good communication and interpersonal skills are required.

   • Basic computer knowledge and experience with PMS (Property Management System) are preferred.

   • A pleasant personality, professional appearance, and customer-focused attitude are essential.

   • Ability to work in shifts if required.

     Interested candidates are requested to send their updated CV to [email protected] Or 970-9107476/981-8258777