About the job

Company Description

Welcome to Hospitality Way, a dynamic company dedicated to shaping the future of the hospitality industry in Kathmandu. We specialize in Hotel & Restaurant Development & Management, Learning & Development Management, Event Management, and Digital Content Creation & Management. Our commitment to innovation, client-centric approaches, and excellence makes us a trailblazer in hospitality solutions. Elevate your brand with Hospitality Way – Where Innovation Meets Excellence!

Role Description

This is a full-time on-site role for a Front Office Associate at 5- Star International Chain Hotel in Kathmandu. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with clients and visitors.

Qualifications

• Minimum 2yrs experience in similar role in 4 or 5 Star hotel
• Phone Etiquette, Receptionist Duties, and Customer Service skills
• Strong communication skills
• Experience in check-in procedures
• Prior work experience in a similar role is a plus
• Excellent organizational and multitasking abilities
• Proficiency in MS Office and basic computer skills
• Hospitality or customer service training/certification is beneficial