खाली पद | : | 1 people |
स्थान | : | Battisputali, Kathmandu, Bagmati Province |
तलब | : | Negotiable |
लिङ्ग | : | प्राथमिकता छैन |
शिक्षा | : |
Bachelor's Degree (आवश्यक)
|
कामको श्रेणी | : | मध्य श्रेणी |
कामको प्रकार | : | पुरै समय |
सिफ्ट | : | कुनै पनि समय |
कामको अनुभव
| : |
3 Years (आवश्यक)
|
प्राविधिक सीपहरु:
ग्राहक सेवा व्यवस्थापन कौशल रिपोर्टिङ व्यवस्थापन कौशल पर्यवेक्षण नगरी कर्तव्यहरू पूरा गर्ने क्षमता शिफ्टहरू व्यवस्थित र निरीक्षण गर्ने security supervicher पर्यवेक्षक कौशलव्यक्तिगत गुणहरू:
कडा परिश्रम अनुशासित जवाफदेहि ऊर्जा स्तर बलियो भएको व्यावसायिक शारिरिक हाउभाउ तथा पोशाकमा उपस्थित हुन सक्ने ग्राहक सेवा अभिमुखीकरणकार्य मानकहरू:
समय तालिका मिलाउने धेरै वर्ष व्यावसायिक काम गरेको कार्यस्थलमा व्यावहारिक अनुप्रयोगहरू वफादार र लचीलापन सरसफाई लाई विशेष ध्यान दिनेWelcoming Guests: Greet and welcome visitors and guests at the front desk, provide them with necessary information, and ensure a positive first impression.
Managing Check-in and Check-out: Oversee and ensure smooth check-in and check-out processes for guests, fulfilling their requests and needs during their stay.
Team Leadership: Manage and supervise the front desk team, provide training, guidance, and motivation to staff, and ensure effective performance.
Resolving Customer Issues: Address and resolve guest complaints, concerns, and issues promptly and professionally, ensuring high levels of customer satisfaction.
Reservation Management: Manage room reservations, handle online and phone bookings, and ensure accuracy in the reservation process.
Maintaining Records: Keep accurate and organized records of guest information, bills, and other important documents while ensuring confidentiality.
Communication and Coordination: Maintain effective communication and coordination with other departments like housekeeping, restaurant, and management to provide a seamless guest experience.
Handling Financial Transactions: Process payments from guests, prepare bills, and manage financial transactions accurately and in accordance with company policies.