This Job Has expired
Front Desk Supervisor
A Reputed Company

अन्तिम मिति:   2025 Apr 02

खाली पद : 1 people
स्थान : Battisputali, Kathmandu, Bagmati Province
तलब :
Negotiable
लिङ्ग : प्राथमिकता छैन
शिक्षा :
Bachelor's Degree (आवश्यक)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : कुनै पनि समय
कामको अनुभव
:
3 Years (आवश्यक)

प्राविधिक सीपहरु:

ग्राहक सेवा व्यवस्थापन कौशल रिपोर्टिङ व्यवस्थापन कौशल पर्यवेक्षण नगरी कर्तव्यहरू पूरा गर्ने क्षमता शिफ्टहरू व्यवस्थित र निरीक्षण गर्ने security supervicher पर्यवेक्षक कौशल

व्यक्तिगत गुणहरू:

कडा परिश्रम अनुशासित जवाफदेहि ऊर्जा स्तर बलियो भएको व्यावसायिक शारिरिक हाउभाउ तथा पोशाकमा उपस्थित हुन सक्ने ग्राहक सेवा अभिमुखीकरण

कार्य मानकहरू:

समय तालिका मिलाउने धेरै वर्ष व्यावसायिक काम गरेको कार्यस्थलमा व्यावहारिक अनुप्रयोगहरू वफादार र लचीलापन सरसफाई लाई विशेष ध्यान दिने
कामको विवरण
  1. Welcoming Guests: Greet and welcome visitors and guests at the front desk, provide them with necessary information, and ensure a positive first impression.

  2. Managing Check-in and Check-out: Oversee and ensure smooth check-in and check-out processes for guests, fulfilling their requests and needs during their stay.

  3. Team Leadership: Manage and supervise the front desk team, provide training, guidance, and motivation to staff, and ensure effective performance.

  4. Resolving Customer Issues: Address and resolve guest complaints, concerns, and issues promptly and professionally, ensuring high levels of customer satisfaction.

  5. Reservation Management: Manage room reservations, handle online and phone bookings, and ensure accuracy in the reservation process.

  6. Maintaining Records: Keep accurate and organized records of guest information, bills, and other important documents while ensuring confidentiality.

  7. Communication and Coordination: Maintain effective communication and coordination with other departments like housekeeping, restaurant, and management to provide a seamless guest experience.

  8. Handling Financial Transactions: Process payments from guests, prepare bills, and manage financial transactions accurately and in accordance with company policies.


यस समयमा कुनै समान कामहरू उपलब्ध छैन