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Front Desk Officer
Pashupati Boutique Hotel And Spa Pvt.Ltd.

अन्तिम मिति:   2025 Aug 11

खाली पद : 2 people
स्थान : Pingalasthan, Kathmandu, Bagmati Province
तलब :
Negotiable
लिङ्ग : प्राथमिकता छैन
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
1 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

ग्राहक सेवा व्यवस्थापन कौशल दबाबमा काम गर्ने क्षमता सार्वजनिक भाषण धेरै कार्यहरू ह्यान्डल गर्ने क्षमता कामको शुद्धतामा उच्च स्तर भएको

आवश्यक ज्ञान:

अंग्रेजी बोल्ने ज्ञान कामको लागि लामो अवधिको प्रतिबद्धता हुनु आवश्यक छ होटलको बुकिङको व्यवस्था गर्नु होटलको वेबसाइट समीक्षा गर्नुहोस्

सुविधाहरू:

करियर विकास र उन्नति को लागी अवसर मिल्ने तलबको बारेमा अन्तर्वार्तामा छलफल गरिनेछ अनुभवको आधारमा प्रतिस्पर्धी तलब
कामको विवरण
  1. Greet guests and visitors with a warm, professional attitude

  2. Manage room and banquet hall bookings, cancellations, and changes

  3. Answer phone calls and respond to email inquiries promptly

  4. Provide information about hotel services, room rates, and banquet packages

  5. Check guests in and out efficiently using hotel management software

  6. Coordinate with housekeeping and banquet teams for smooth operations

  7. Maintain records of guest information and payments accurately

  8. Handle customer complaints and resolve issues politely and professionally

  9. Support banquet operations by guiding guests and assisting during events

  10. Ensure the front desk and lobby area remain clean, organized, and welcoming

  11. Prepare daily reports related to bookings, occupancy, and events

  12. Follow all hotel policies and ensure guest satisfaction at all times

    Note:

    Duty time: 8 hours

    shiftwise: 10 am to 6 pm | 6 am to 2 pm or 2 pm to 10 pm.

    Duty : Should review the hotel website , handle booking of the hotel, handle their Gmail account, reply to customer query regarding booking, english is compulsory , should be multitasking, should handle front desk

    Working day: 6 day in a week.


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