About the job

We are looking for Full time Front Desk Officer at our Kathmandu Office.

Core Roles & Responsibilities: 

• Welcoming and announcing visitors appropriately at the front desk
• Answering screening and forwarding incoming phone calls
• Handle and solve queries and grievances and provide reception support
• Assist in compilation and arrangement of documents (printing, scanning, preparing pdf file & uploading in the concerned folder)
• Update calendars and schedule meetings with clients
• Carry out ad-hoc administrative work as needed
• Build and maintain positive relationships with the clients
• Maintain customer relationship records using CRM
• Communicate with students regarding IELTS/ PTE classes and follow up with clients regarding the classes
• Coordinate with other team members for follow-up
• Use promotional methods such as phone calls, emails and social media to reach potential clients
• Communicate with students regarding IELTS/ PTE classes.
• Collaborate and provide support to fellow team members when required

Qualifications:

• Bachelors Complete
• 6 months-1 year experience