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Front Desk Officer
T.P. Nepal Pvt. Ltd.

अन्तिम मिति:   2024 Sep 18

खाली पद : 1 people
स्थान : Putalisadak, Kathmandu, Bagmati Province
तलब :
Negotiable
लिङ्ग : प्राथमिकता छैन
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : प्रवेश श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
आवश्यक छैन

प्राविधिक सीपहरु:

Communication ability to handle multiple task Administrative Assistance Test Preparation Receptionist Duties
कामको विवरण

About the job

Job Title: Front Desk Officer

Location: Test Preparation Nepal, Kathmandu

Reports To: Test Preparation Manager

Job Summary:

The Front Desk Officer at Test Preparation Nepal serves as the first point of contact for students, parents, and visitors. This role is vital in creating a welcoming and organized environment, ensuring that all administrative tasks are efficiently handled and that inquiries are promptly addressed.

Key Responsibilities:

  • Greet and Assist Visitors: Welcome students, parents, and visitors in a friendly and professional manner, directing them to the appropriate departments or personnel.
  • Answer and Direct Phone Calls: Handle incoming calls, answer inquiries, and redirect calls as necessary, providing accurate and timely information regarding courses, schedules, and other services.
  • Student Registration: Assist in the enrollment process by providing information on available courses, guiding prospective students through the registration process, and ensuring all necessary documentation is collected and filed correctly.
  • Maintain Front Desk Operations: Keep the reception area clean and organized, ensuring that brochures, forms, and promotional materials are available and up-to-date.
  • Schedule Appointments: Manage the appointment calendar for consultations, trial classes, and other meetings, coordinating with the Test Preparation Manager and other staff members.
  • Administrative Support: Provide general administrative support, including data entry, filing, and handling correspondence.
  • Record Keeping: Maintain accurate records of inquiries, student details, and other relevant information in the designated databases or systems.
  • Monitor Attendance: Assist in tracking student attendance and following up on absences as directed by the Test Preparation Manager.
  • Handle Payments: Process payments for courses and materials, issuing receipts and maintaining financial records as required.
  • Support Marketing Activities: Assist with marketing efforts by distributing promotional materials and providing information about upcoming events and offers.
  • Customer Service: Address any complaints or concerns in a professional manner, escalating issues to the Test Preparation Manager when necessary.

Qualifications:

  • Education: Plus 2 pass (12th pass).
  • Experience: Freshers can apply.

Skills:

  • Excellent verbal and written communication skills.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Strong organizational and multitasking abilities.
  • A customer-focused attitude with a polite and professional demeanor.

Working Hours:

  • Sunday to Friday, 7 AM to 2 PM

Salary:

  • Negotiable

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