Answer phone, take messages, in a professional manner and routing calls as necessary.

Duly perform assigned tasks by the other team member.

Organize and maintain files and records; update when necessary

Create and maintain updated documents and spreadsheets.

Communicate with clients/ customers in regards to their query with detailed information via email or telephone and forward to the concerned team member.

Maintain record keeping & follow-up Mechanism.

Monitor, organize, and forward emails.

Handling social media such as Facebook, Instagram, Tiktok.

Replying comments in social media, creating leads.