About the job

Company Description

The Everest Hotel, Kathmandu is a prestigious 5-star hotel located just 3kms from Kathmandu International Airport and International Convention Centre. Surrounded by tourist hotspots, the hotel is named after the world’s highest peak, Mt. Everest, offering a luxurious and captivating experience for guests.

 Role Description

This is a full-time on-site role as a FRONT OFFICE ASSOCIATE or FRONT OFFICE EXECUTIVE at THE EVEREST HOTEL KATHMANDU in Kathmandu. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests and team members.

 Qualifications

• Phone Etiquette, Receptionist Duties, and Customer Service skills
• Strong communication skills
• Ability to perform check-in procedures efficiently
• Experience in a hospitality or customer service role
• Excellent multitasking and organizational skills
• Proficiency in Microsoft Office suite
• Fluency in multiple languages is a plus
• Hospitality or related certification or diploma