Key Responsibilities:

1. End-to-End Event Management

 Plan, organize, and execute events from concept to completion (corporate events, private parties,

brand activations, etc.)

 Coordinate with internal teams (F&B, operations, marketing) for seamless execution

 Manage timelines, budgets, vendors, and logistics

 Ensure smooth on-ground execution and service quality

2. Business Development & Revenue Generation

 Identify and secure new event opportunities, especially from corporate clients

 Utilize PR networks to bring in high-value business

 Develop customized proposals and event packages

 Drive consistent event revenue growth

3. Client Relationship Management

 Act as the primary point of contact for clients

 Build long-term relationships with corporate houses and agencies

 Ensure high client satisfaction and repeat business

4. PR & Networking

 Actively engage in networking events and corporate meetups

 Promote Roadhouse as a preferred event destination

 Collaborate with marketing for brand positioning and promotions

5. Vendor & Stakeholder Coordination

 Source and manage vendors efficiently

 Negotiate pricing and maintain cost control

 Ensure quality delivery from all stakeholders

6. Reporting & Analysis

 Track event performance and profitability

 Prepare post-event reports and insights

 Suggest improvements and growth strategies

Key Performance Indicators (KPIs):

1. Revenue & Business Growth

 Monthly/Quarterly event revenue targets achieved (%)

 Number of events closed per month

 New corporate clients acquired (monthly/quarterly)

 Revenue contribution from repeat clients (%)

2. Event Execution & Quality

 Event execution success rate (events delivered as per plan without major issues)

 Client satisfaction score (post-event feedback rating)

 Number of client complaints/escalations per event

 Adherence to event timelines and budgets (%)

3. Client Retention & Relationship Management

 Repeat business rate (%)

 Client retention ratio

 Number of referrals generated through existing clients

4. PR & Networking Effectiveness

 Number of corporate leads generated through networking/PR activities

 Conversion rate of leads to confirmed events (%)

 Participation in industry/networking events per month

5. Operational Efficiency

 Cost control vs. budget (%) per event

 Vendor performance ratings and cost negotiation savings (%)

 Timely submission of event reports and documentation