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Customer Service Representative
Timber Group of Industry

अन्तिम मिति:   2022 Jun 14

खाली पद : 2 people
स्थान : Sinamangal, Kathmandu, Bagmati Province
तलब :
NRs. 10,000.00 - 15,000.00 Monthly
उमेर :
Above 18
लिङ्ग : महिला
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : प्रवेश श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
आवश्यक छैन
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Communication Customer service Fluent English

व्यक्तिगत गुणहरू:

Good communication skills. loyal, flexibility Time manage Skill Presentable Well dressed

कार्य मानकहरू:

Polite Fast Typing Skill Computer Knoweledge Working odd hours Highly Organised Detail Oriented Reliable
कामको विवरण
    1. Manage large amounts of incoming phone calls

    2. Generate sales leads

    3. Identify and assess customers’ needs to achieve satisfaction

    4. Build sustainable relationships and trust with customer accounts through open and interactive communication

    5. Provide accurate, valid and complete information by using the right methods/tools

    6. Meet personal/customer service team sales targets and call handling quotas

    7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    8. Keep records of customer interactions, process customer accounts and file documents

    9. Follow communication procedures, guidelines and policies

    10. Take the extra mile to engage customers


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