1. Manage the front desk by welcoming and directing customers professionally

2. Handle customer inquiries and concerns, providing accurate information and solutions

3. Make outbound and receive inbound telephonic calls to support customer needs

4. Promote and sell home appliances to walk-in and call-in customers

5. Maintain product knowledge to guide customers effectively during sales interactions

6. Process customer orders, payments, and service requests efficiently

7. Record and update customer information in the system accurately

8. Collaborate with the sales and service teams to ensure smooth customer experiences

Duty hour-9:30am to 5:30pm(winter)

9:30am to 6;00Pm(summer)