Customer Service Representative
Prolink Tech Solutions

अन्तिम मिति:   2024 Jun 25

खाली पद : 10 people
स्थान : Satdoboto, Lalitpur, Bagmati Province
तलब :
NRs. 20,000.00 - 25,000.00 Monthly
लिङ्ग : प्राथमिकता छैन
शिक्षा :
S.L.C/ S.E.E Pass (प्राथमिकता)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
1 Years (प्राथमिकता)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Communication Flexible Computer skill Excellent in Customer Service Strong task and time management abilities

व्यक्तिगत गुणहरू:

Honest Polite Loyal and flexibility Hygiene Good Communication Good people handling skill


Will be Discussed in the Interview Salary can be Negotiable candidate with fluent Hindi Language Preferred As per company agreements
कामको विवरण

Key Responsibilities:

  1. Sales Conversion: Proactively reach out to potential clients via phone and online platforms to promote and sell our services.

  2. Client Interaction: Deliver exceptional customer service, addressing inquiries and resolving issues, to ensure a positive customer experience.

  3. Product Knowledge: Develop and maintain in-depth knowledge of our product range to effectively communicate features and benefits to customers.

  4. Target Achievement: Consistently meet or exceed sales targets while adhering to our sales strategies and protocols.

  5. Record Keeping: Accurately log all sales interactions and transactions in our database, maintaining confidentiality and data integrity.

  6. Team Collaboration: Work collaboratively with the sales team to share insights, strategies, and updates.

  7. Flexibility: Be prepared to take on additional tasks or roles within the company as needed.

    Required Skills and Qualifications:

    1. Experience: Preferred minimum 6 months of experience in sales, preferably in a call center or similar environment.

    2. Computer Proficiency: Strong computer skills, including proficiency in CRM software and Microsoft Office Suite.

    3. Communication Skills: Excellent verbal and written communication skills in [Expert in Nepalese and basic English].

    4. Sales Skills: Demonstrated ability to persuade, negotiate, and sell products effectively.

    5. Customer Service: Proven track record of providing outstanding customer service.

    6. Education: High school diploma or equivalent; further education or certification in sales or a related field is a plus.

    7. Candidate must be fluent in Hindi.

      Additional Requirements:

      1. Must be based in or willing to travel to Sadtobato, Kathmandu.

      2. Ability to handle multiple tasks and work in a dynamic, fast-paced environment.

      3. Strong problem-solving skills and adaptability

      Candidates with fluent Hindi language is most preferred.

यस समयमा कुनै समान कामहरू उपलब्ध छैन