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Customer Service Representative
Prolink Tech Solutions

अन्तिम मिति:   2024 May 14

खाली पद : 1 people
स्थान : Saddobato, Lalitpur, Bagmati Province
तलब :
लिङ्ग : प्राथमिकता छैन
शिक्षा :
+2 / Intermediate Pass (प्राथमिकता)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
1 Years (प्राथमिकता)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Excellent communication skills Good customer service Strong task and time management abilities Fluent in Hindi

व्यक्तिगत गुणहरू:

Polite Loyal and flexibility Flexible Good Communication Work under pressure and multitask


Will be Discussed in the Interview Salary can be Negotiable As per company Aggrements
कामको विवरण

Key Responsibilities:

  1. Sales Conversion: Proactively reach out to potential clients via phone and online platforms to promote and sell our services.

  2. Client Interaction: Deliver exceptional customer service, addressing inquiries and resolving issues, to ensure a positive customer experience.

  3. Product Knowledge: Develop and maintain in-depth knowledge of our product range to effectively communicate features and benefits to customers.

  4. Target Achievement: Consistently meet or exceed sales targets while adhering to our sales strategies and protocols.

  5. Record Keeping: Accurately log all sales interactions and transactions in our database, maintaining confidentiality and data integrity.

  6. Team Collaboration: Work collaboratively with the sales team to share insights, strategies, and updates.

  7. Flexibility: Be prepared to take on additional tasks or roles within the company as needed.

    Required Skills and Qualifications:

    1. Experience: Preferred minimum 6 months of experience in sales, preferably in a call center or similar environment.

    2. Computer Proficiency: Strong computer skills, including proficiency in CRM software and Microsoft Office Suite.

    3. Communication Skills: Excellent verbal and written communication skills in [Expert in Nepalese and basic English].

    4. Sales Skills: Demonstrated ability to persuade, negotiate, and sell products effectively.

    5. Customer Service: Proven track record of providing outstanding customer service.

    6. Education: High school diploma or equivalent; further education or certification in sales or a related field is a plus.

    7. Candidate must be fluent in Hindi.

      Additional Requirements:

      1. Must be based in or willing to travel to Sadtobato, Kathmandu.

      2. Ability to handle multiple tasks and work in a dynamic, fast-paced environment.

      3. Strong problem-solving skills and adaptability

      1. Candidates with fluent Hindi language is most preferred.

यस समयमा कुनै समान कामहरू उपलब्ध छैन