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Customer Service Representative
Online Zeel
तलब : NRs. 12,000.00 - 15,000.00 Monthly
स्थान : Tinkune, Kathmandu, Province No. 3
खाली पद : 1
अन्तिम मिति : 2022-06-16 13:12:17
कामको श्रेणी : प्रवेश श्रेणी
सिफ्ट : नियमित
कामको प्रकार : पुरै समय

लिङ्ग : प्राथमिकता छैन
उमेर : Above 18
शिक्षा : +2 / Intermediate Pass (आवश्यक)
कामको अनुभव : 1 Years (आवश्यक)
सीपहरु :
Customer service Communication Fluent English
व्यक्तिगत गुणहरू :
Good communication s.. loyal, flexibility Time manage Skill Attractive Presentable
कार्य मानकहरू :
Polite Fast Typing Skill Working odd hours Highly Organised Detail Oriented Reliable

दुई पांग्रेको आवश्यकता : होईन
कागजातहरू : Citizenship , CV
कामको विवरण
  1. Manage large amounts of incoming phone calls

  2. Generate sales leads

  3. Identify and assess customers’ needs to achieve satisfaction

  4. Build sustainable relationships and trust with customer accounts through open and interactive communication

  5. Provide accurate, valid and complete information by using the right methods/tools

  6. Meet personal/customer service team sales targets and call handling quotas

  7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  8. Keep records of customer interactions, process customer accounts and file documents

  9. Follow communication procedures, guidelines and policies

  10. Take the extra mile to engage customers

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