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Customer Care Unit
Horizon Consultancy
तलब : NRs. 12,000.00 Monthly
स्थान : New Baneswhor, Kathmandu, Province No. 3
खाली पद : 1
अन्तिम मिति : 2022-08-16 11:22:23
कामको श्रेणी : प्रवेश श्रेणी
सिफ्ट : दिन
कामको प्रकार : पुरै समय

लिङ्ग : महिला
उमेर : प्राथमिकता छैन
शिक्षा : Bachelor's Degree (प्राथमिकता)
कामको अनुभव : 1 Years (प्राथमिकता)
सीपहरु :
Communication Accounting Fluent English Tally
व्यक्तिगत गुणहरू :
Good communication s.. loyal, flexibility Honest Good Communication S.. Presentable
कार्य मानकहरू :
Marketing Representa.. Polite

दुई पांग्रेको आवश्यकता : होईन
सुविधाहरू :
As per Company Agreement
कागजातहरू : Citizenship , CV
कामको विवरण
  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  2. Responding promptly to customer inquiries.

  3. Communicating with customers through various channels.

  4. Acknowledging and resolving customer complaints.

  5. Knowing our products inside and out so that you can answer questions.

  6. Processing orders, forms, applications, and requests.

  7. Keeping records of customer interactions, transactions, comments, and complaints.

  8. Communicating and coordinating with colleagues as necessary.

  9. Providing feedback on the efficiency of the customer service process.

  10. Managing a team of junior customer service representatives.

  11. Ensure customer satisfaction and provide professional customer support.

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