1. Receive and handle incoming phone calls from customers, distributors, and branches in a professional manner

2. Assist in onboarding new distributors, including collecting and verifying KYC (Know Your Customer) documents

3. Perform accurate system entry for newly onboarded distributors

4. Collect, track, and respond to queries from distributors and branch offices

5. Coordinate with relevant departments to resolve IT system-related issues and operational problems

6. Provide timely updates and communication to management regarding ongoing issues and resolutions

7. Handle customer and distributor grievances effectively to ensure smooth operational support

8. Support day-to-day accounting tasks, including processing payments

9. Prepare and maintain vouchers accurately

10. Maintain and update ledger records regularly

11. Manage petty cash transactions and ensure proper documentation

12. Prepare and monitor expenditure reports

13. Maintain accurate financial records and ensure data integrity

14. Monitor repayment schedules and follow up for timely collections

15. Ensure timely tax filing in compliance with IRD (Inland Revenue Department) regulations

Note :

Duty Hours 10AM to 6PM.