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Customer Care Representative
Rojgari Services - Outsourcing Dept.

अन्तिम मिति:   2021 Dec 08

खाली पद : 4 people
स्थान : Thapagaun Area, Kathmandu, Kathmandu, Bagmati Province
तलब :
NRs. 16,877.00 Monthly
लिङ्ग : प्राथमिकता छैन
शिक्षा :
Bachelor's Degree (प्राथमिकता)
कामको श्रेणी : प्रवेश श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : दिन
कामको अनुभव
आवश्यक छैन
कागजातहरू : CV


As per government rules
कामको विवरण
  • Job specification

    -  10+2 Completed and Bachelor running.

    -   Fresher can also apply

    -  Experience in the similar role is preferred.

    -   Basic Computer knowledge must to have



    Job Description

    •  Should be able to handle calls.

    •  Should be able to handle Customer queries.

    •   Should have aptitude to learn as we put the hired staff through training related to insurance.

    • Take customer calls and provide accurate, satisfactory answers to their queries and concerns

    • De-escalate situations involving dissatisfied customers, offering patient assistance and support

    •  Call clients and customers to inform them about the company’s new products, services and policies

    •   Guide callers through troubleshooting, navigating the company site or using the products or services

    •  Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

    •  Collaborate with other call center professionals to improve customer service

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