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Customer Care Representative
Rojgari Services - Outsourcing Dept.
तलब : NRs. 16,877.00 Monthly
स्थान : Thapagaun, Kathmandu, Province No. 3
खाली पद : 4
अन्तिम मिति : 2021-12-08 17:25:37
कामको श्रेणी : प्रवेश श्रेणी
सिफ्ट : दिन
कामको प्रकार : पुरै समय

लिङ्ग : प्राथमिकता छैन
उमेर : प्राथमिकता छैन
शिक्षा : Bachelor's Degree (प्राथमिकता)
कामको अनुभव : आवश्यक छैन

दुई पांग्रेको आवश्यकता : होईन
सुविधाहरू :
As per government rules
कागजातहरू : CV
कामको विवरण

Job specification

-  10+2 Completed and Bachelor running.

-   Fresher can also apply

-  Experience in the similar role is preferred.

-   Basic Computer knowledge must to have

 

 

Job Description

•  Should be able to handle calls.

•  Should be able to handle Customer queries.

•   Should have aptitude to learn as we put the hired staff through training related to insurance.

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns

• De-escalate situations involving dissatisfied customers, offering patient assistance and support

•  Call clients and customers to inform them about the company’s new products, services and policies

•   Guide callers through troubleshooting, navigating the company site or using the products or services

•  Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

•  Collaborate with other call center professionals to improve customer service

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