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Customer Care Representative
Online Zeel
तलब : NRs. 10,000.00 - 15,000.00 Monthly
स्थान : Gwarko, Lalitpur, Province No. 3
खाली पद : 1
अन्तिम मिति : 2022-06-15 13:23:38
कामको श्रेणी : प्रवेश श्रेणी
सिफ्ट : नियमित
कामको प्रकार : पुरै समय

लिङ्ग : महिला
उमेर : Above 18
शिक्षा : +2 / Intermediate Pass (आवश्यक)
कामको अनुभव : आवश्यक छैन
सीपहरु :
Customer service Communication Fluent English
व्यक्तिगत गुणहरू :
Good communication s.. loyal, flexibility Time manage Skill Presentable
कार्य मानकहरू :
Polite Fast Typing Skill Computer Knoweledge Highly Organised Detail Oriented Reliable

दुई पांग्रेको आवश्यकता : होईन
कागजातहरू : Citizenship , CV
कामको विवरण
  1. Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  2. Responding promptly to customer inquiries.

  3. Communicating with customers through various channels.

  4. Acknowledging and resolving customer complaints.

  5. Knowing our products inside and out so that you can answer questions.

  6. Processing orders, forms, applications, and requests.

  7. Keeping records of customer interactions, transactions, comments, and complaints.

  8. Communicating and coordinating with colleagues as necessary.

  9. Providing feedback on the efficiency of the customer service process.

  10. Managing a team of junior customer service representatives.

  11. Ensure customer satisfaction and provide professional customer support.

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