Contact clients with overdue payments through calls, emails, or visits to arrange repayment plans.

Track and follow up on payment commitments to ensure timely collections.

Investigate discrepancies and resolve issues related to customer accounts.

Maintain detailed and accurate records of all collection and communication activities.

Recommend appropriate action, including legal measures, for severely overdue accounts.

Coordinate with finance and legal teams to support recovery operations.

Prepare and submit periodic reports on collection progress and recovery results.

Ensure all recovery activities comply with company policies and financial regulations.