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Client Relation Officer
Rojgari Services Pvt.Ltd
तलब : NRs. 15,000.00 Monthly
स्थान : Shantinagar,New Baneshwor, Kathmandu, Province No. 3
खाली पद : 1
अन्तिम मिति : 2022-11-14 15:24:40
कामको श्रेणी : प्रवेश श्रेणी
सिफ्ट : नियमित
कामको प्रकार : पुरै समय

लिङ्ग : महिला
उमेर : प्राथमिकता छैन
शिक्षा : +2 / Intermediate Pass (आवश्यक)
कामको अनुभव : 1 Years (प्राथमिकता)
सीपहरु :
Location Knowledge Problem Solving Fluent English Basic and diploma computer course Customer service Communication
व्यक्तिगत गुणहरू :
Time manage Skill Good Communication S.. Presentable punctual in time hard working Have knowledge to de.. Polite Loyal and flexibilit..
कार्य मानकहरू :
Fast Typing Skill
आवश्यक ज्ञान :
Basic Computer

दुई पांग्रेको आवश्यकता : होईन
सुविधाहरू :
Freshers are encouraged Will be Discussed in the Interview Dashain bonus after one year
कागजातहरू : Citizenship , CV
कामको विवरण
  1. Building and maintaining relationships with clients and key personnel within customer companies.

  2. Conducting business reviews to ensure clients are satisfied with their products and services.

  3. Alerting the sales team to opportunities for further sales within key clients.

  4. Letting customers know about other products the company offers.

  5. Attending meetings with clients to build relationships with existing accounts.

  6. Achieving client relationship targets and KPI’s as set by the Head of Sales.

  7. Escalating and resolving areas of concern as raised by clients.

  8. Carrying out client satisfaction surveys and reviews.

  9. Monitoring company performance against service level agreements and flagging potential issues.

  10. Updating the CRM and ensuring account managers are aware of changes within clients.

  11. Passing leads to the sales team and following up on progress.

  12. Liaising with internal departments to ensure client needs are fulfilled effectively.

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