खाली पद | : | 1 people |
स्थान | : | Nayabazzar, Kathmandu, Bagmati Province |
तलब | : | Negotiable |
लिङ्ग | : | महिला |
शिक्षा | : |
+2 / Intermediate Pass (आवश्यक)
|
कामको श्रेणी | : | मध्य श्रेणी |
कामको प्रकार | : | पुरै समय |
सिफ्ट | : | नियमित |
कामको अनुभव
| : |
2 Years (आवश्यक)
|
कागजातहरू | : | Citizenship , CV |
प्राविधिक सीपहरु:
ग्राहक सेवा व्यवस्थापन कौशल कम्प्युटर सीप लेखा बिक्री र मार्केटिङ रिपोर्टिङव्यक्तिगत गुणहरू:
जवाफदेहि ऊर्जा स्तर बलियो भएको self motivation समयनिष्ठ (सबै कामहरु समयमा गर्न सक्ने)कार्य मानकहरू:
समय तालिका मिलाउने उत्कृष्ट लिपिक र संगठित कौशल जानकारी सुचित गर्ने क्षमता सार्वजनिक तथा ग्राहक सम्बन्ध संगठन र व्यवस्थापन कौशलआवश्यक ज्ञान:
सूचीमा चक्र गणनाको क्षमतासुविधाहरू:
बिदाको सुविधा तलब आपसि समझदारिमा तलबको बारेमा अन्तर्वार्तामा छलफल गरिनेछ कम्पनीको नियम अनुसारClient Support: Assist clients by responding to queries, resolving complaints, and providing necessary information in a timely and professional manner.
Communication: Serve as the first point of contact for clients, answering calls, emails, and chat inquiries.
Documentation: Maintain accurate records of client interactions, feedback, and issues in the company’s CRM system.
Follow-up: Proactively follow up with clients to ensure their needs are met and issues are resolved effectively.
Issue Resolution: Work closely with internal teams to resolve complex client issues and escalate matters to higher management when necessary.
Scheduling & Coordination: Help schedule meetings, product demos, and other client-facing activities.
Reporting: Prepare regular reports on client interactions, trends, and issues for review by senior management.
Product Knowledge: Stay informed about the company's products and services to provide accurate information and recommendations to clients.
Client Retention: Assist in initiatives aimed at client retention, improving satisfaction, and building long-term relationships.