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Client Handling Assistant
Hype Ad And Events

अन्तिम मिति:   2025 Apr 24

खाली पद : 1 people
स्थान : Nayabazzar, Kathmandu, Bagmati Province
तलब :
Negotiable
लिङ्ग : महिला
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
2 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

ग्राहक सेवा व्यवस्थापन कौशल कम्प्युटर सीप लेखा बिक्री र मार्केटिङ रिपोर्टिङ

व्यक्तिगत गुणहरू:

जवाफदेहि ऊर्जा स्तर बलियो भएको self motivation समयनिष्ठ (सबै कामहरु समयमा गर्न सक्ने)

कार्य मानकहरू:

समय तालिका मिलाउने उत्कृष्ट लिपिक र संगठित कौशल जानकारी सुचित गर्ने क्षमता सार्वजनिक तथा ग्राहक सम्बन्ध संगठन र व्यवस्थापन कौशल

आवश्यक ज्ञान:

सूचीमा चक्र गणनाको क्षमता

सुविधाहरू:

बिदाको सुविधा तलब आपसि समझदारिमा तलबको बारेमा अन्तर्वार्तामा छलफल गरिनेछ कम्पनीको नियम अनुसार
कामको विवरण
  1. Client Support: Assist clients by responding to queries, resolving complaints, and providing necessary information in a timely and professional manner.

  2. Communication: Serve as the first point of contact for clients, answering calls, emails, and chat inquiries.

  3. Documentation: Maintain accurate records of client interactions, feedback, and issues in the company’s CRM system.

  4. Follow-up: Proactively follow up with clients to ensure their needs are met and issues are resolved effectively.

  5. Issue Resolution: Work closely with internal teams to resolve complex client issues and escalate matters to higher management when necessary.

  6. Scheduling & Coordination: Help schedule meetings, product demos, and other client-facing activities.

  7. Reporting: Prepare regular reports on client interactions, trends, and issues for review by senior management.

  8. Product Knowledge: Stay informed about the company's products and services to provide accurate information and recommendations to clients.

  9. Client Retention: Assist in initiatives aimed at client retention, improving satisfaction, and building long-term relationships.


यस समयमा कुनै समान कामहरू उपलब्ध छैन