Customer Management Centre
IDANAD IT. AND DATALYTICS

अन्तिम मिति:   2023 Sep 28

खाली पद : 5 people
स्थान : Ringroad Yatayat Karyalaya, Lalitpur, Bagmati Province
तलब :
NRs. 20,000.00 - 25,000.00 Monthly
लिङ्ग : पुरुष
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : मध्य श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : साँझ
कामको अनुभव
:
आवश्यक छैन
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Applies knowledge of computer to solve problems Excellent verbal communication skills in English Strong analytical and problem solving skills

व्यक्तिगत गुणहरू:

loyal, flexibility Honest Presentable

आवश्यक ज्ञान:

Guides user through diagnostic and troubleshooting Professional and pleasant telephone manner the ability to quickly learn of computer hardware Collaborate with other staff to research resolve

सुविधाहरू:

food allowance and Incentive Based on performance
कामको विवरण

    1. Manage large amounts of inbound and outbound calls in a timely manner

    2. Follow communication “scripts” when handling different topics

    3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

    4. Seize opportunities to upsell products when they arise

    5. Build sustainable relationships and engage customers by taking the extra mile

    6. Keep records of all conversations in our call center database in a comprehensible way

    7. Frequently attend educational seminars to improve knowledge and performance level

    8. Meet personal/team qualitative and quantitative targets

    9. candidate must have a fluent English that is main concern and must be able to talk with customer confidently

यस समयमा कुनै समान कामहरू उपलब्ध छैन