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Call Centre Representative
New Horizon Consultant
तलब : NRs. 12,000.00 - 15,000.00 Monthly
स्थान : New Baneshowr, Kathmandu, Province No. 3
खाली पद : 1
अन्तिम मिति : 2022-06-11 12:51:38
कामको श्रेणी : प्रवेश श्रेणी
सिफ्ट : नियमित
कामको प्रकार : पुरै समय

लिङ्ग : प्राथमिकता छैन
उमेर : प्राथमिकता छैन
शिक्षा : +2 / Intermediate Pass (आवश्यक)
कामको अनुभव : आवश्यक छैन
सीपहरु :
Customer service Communication Fluent English
व्यक्तिगत गुणहरू :
Good communication s.. loyal, flexibility Time manage Skill Presentable Well dressed
कार्य मानकहरू :
Polite Fast Typing Skill Computer Knoweledge Working odd hours Highly Organised Detail Oriented Reliable

दुई पांग्रेको आवश्यकता : होईन
कागजातहरू : Citizenship , CV
कामको विवरण
  1. Manage large amounts of inbound and outbound calls in a timely manner

  2. Follow communication “scripts” when handling different topics

  3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

  4. Seize opportunities to upsell products when they arise

  5. Build sustainable relationships and engage customers by taking the extra mile

  6. Keep records of all conversations in our call center database in a comprehensible way

  7. Frequently attend educational seminars to improve knowledge and performance level

  8. Meet personal/team qualitative and quantitative targets

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