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Call Center Support Staff
Rojgari Services- Project

अन्तिम मिति:   2022 Sep 29

खाली पद : 8 people
स्थान : New Baneshwor, Shantinagar, Kathmandu, Province No. 3
तलब :
NRs. 15,000.00 - 20,000.00 Monthly
उमेर :
Above 20
लिङ्ग : प्राथमिकता छैन
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : प्रवेश श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
1 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Customer service Communication

व्यक्तिगत गुणहरू:

Good communication skills. loyal, flexibility Time manage Skill Presentable

कार्य मानकहरू:

Reliable Detail Oriented Highly Organised Working odd hours good at Decision making and judgements Computer Knoweledge
कामको विवरण
    1. Manage large amounts of inbound and outbound calls in a timely manner

    2. Follow communication “scripts” when handling different topics

    3. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

    4. Seize opportunities to upsell products when they arise

    5. Build sustainable relationships and engage customers by taking the extra mile

    6. Keep records of all conversations in our call center database in a comprehensible way

    7. Frequently attend educational seminars to improve knowledge and performance level

    8. Meet personal/team qualitative and quantitative targets

यस समयमा कुनै समान कामहरू उपलब्ध छैन