खाली पद | : | 2 people |
स्थान | : | Baluwatar, Kathmandu, Bagmati Province |
तलब | : | NRs. 10,000.00 - 15,000.00 Monthly |
लिङ्ग | : | महिला |
शिक्षा | : |
+2 / Intermediate Pass (आवश्यक)
|
कामको श्रेणी | : | प्रवेश श्रेणी |
कामको प्रकार | : | पुरै समय |
सिफ्ट | : | नियमित |
कामको अनुभव
| : |
1 Years (आवश्यक)
|
कागजातहरू | : | Citizenship , CV |
प्राविधिक सीपहरु:
Reporting Communication Customer serviceव्यक्तिगत गुणहरू:
Good communication skills. loyal, flexibility Attractive Honest Presentableसुविधाहरू:
As per Company Agreement· Receive, Create, Respond & Track all (Internal & Clients) issues and resolutions in details as Ticket.
· Maintain communication (E-mail, phone, chat) within the team and with external clients.
· Communicate with site / field team for client support and track problems through to resolution as Ticket.
· Providing software technical assistance and support to clients via phone, email or in person.
· Document, track and monitor the problem using applicable system and tools.
· Support management and processing of incoming and outgoing mail as required.
· Create & follow standard operating procedures for troubleshooting.
· Provide Immediate Remote Support to client, escalate larger & complex issues by coordinating with third-party vendors or other IT teams.