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Business Support Assistant
Rojgari Services- Project
तलब : NRs. 10,000.00 - 15,000.00 Monthly
स्थान : Baluwatar, Kathmandu, Province No. 3
खाली पद : 2
अन्तिम मिति : 2021-12-14 17:03:38
कामको श्रेणी : प्रवेश श्रेणी
सिफ्ट : नियमित
कामको प्रकार : पुरै समय

लिङ्ग : महिला
उमेर : प्राथमिकता छैन
शिक्षा : +2 / Intermediate Pass (आवश्यक)
कामको अनुभव : 1 Years (आवश्यक)
सीपहरु :
Customer service Communication Reporting
व्यक्तिगत गुणहरू :
Good communication s.. loyal, flexibility Attractive Honest Presentable

दुई पांग्रेको आवश्यकता : होईन
सुविधाहरू :
As per Company Agreement
कागजातहरू : Citizenship , CV
कामको विवरण

·         Receive, Create, Respond & Track all (Internal & Clients) issues and resolutions in details as Ticket.

·         Maintain communication (E-mail, phone, chat) within the team and with external clients.

·         Communicate with site / field team for client support and track problems through to resolution as Ticket.

·         Providing software technical assistance and support to clients via phone, email or in person.

·         Document, track and monitor the problem using applicable system and tools.

·         Support management and processing of incoming and outgoing mail as required.

·         Create & follow standard operating procedures for troubleshooting. 

·         Provide Immediate Remote Support to client, escalate larger & complex issues by coordinating with third-party vendors or other IT teams. 

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