के तपाई आवेदन दिन निश्चित हुनुहुन्छ ?
|खाली पद||:||2 people|
|स्थान||:||Baluwatar, Kathmandu, Bagmati Province|
NRs. 10,000.00 - 15,000.00 Monthly
+2 / Intermediate Pass (आवश्यक)
|कामको श्रेणी||:||प्रवेश श्रेणी|
|कामको प्रकार||:||पुरै समय|
1 Years (आवश्यक)
|कागजातहरू||:||Citizenship , CV|
प्राविधिक सीपहरु:Customer service Communication Reporting
व्यक्तिगत गुणहरू:Good communication skills. loyal, flexibility Attractive Honest Presentable
सुविधाहरू:As per Company Agreement
· Receive, Create, Respond & Track all (Internal & Clients) issues and resolutions in details as Ticket.
· Maintain communication (E-mail, phone, chat) within the team and with external clients.
· Communicate with site / field team for client support and track problems through to resolution as Ticket.
· Providing software technical assistance and support to clients via phone, email or in person.
· Document, track and monitor the problem using applicable system and tools.
· Support management and processing of incoming and outgoing mail as required.
· Create & follow standard operating procedures for troubleshooting.
· Provide Immediate Remote Support to client, escalate larger & complex issues by coordinating with third-party vendors or other IT teams.