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Business Support Assistant
Rojgari Services- Project

अन्तिम मिति:   2021 Dec 14

खाली पद : 2 people
स्थान : Baluwatar, Kathmandu, Bagmati Province
तलब :
NRs. 10,000.00 - 15,000.00 Monthly
लिङ्ग : महिला
शिक्षा :
+2 / Intermediate Pass (आवश्यक)
कामको श्रेणी : प्रवेश श्रेणी
कामको प्रकार : पुरै समय
सिफ्ट : नियमित
कामको अनुभव
:
1 Years (आवश्यक)
कागजातहरू : Citizenship , CV

प्राविधिक सीपहरु:

Communication Customer service Reporting

व्यक्तिगत गुणहरू:

Good communication skills. loyal, flexibility Attractive Honest Presentable

सुविधाहरू:

As per Company Agreement
कामको विवरण
  • ·         Receive, Create, Respond & Track all (Internal & Clients) issues and resolutions in details as Ticket.

    ·         Maintain communication (E-mail, phone, chat) within the team and with external clients.

    ·         Communicate with site / field team for client support and track problems through to resolution as Ticket.

    ·         Providing software technical assistance and support to clients via phone, email or in person.

    ·         Document, track and monitor the problem using applicable system and tools.

    ·         Support management and processing of incoming and outgoing mail as required.

    ·         Create & follow standard operating procedures for troubleshooting. 

    ·         Provide Immediate Remote Support to client, escalate larger & complex issues by coordinating with third-party vendors or other IT teams. 


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