Requirements Gathering and Analysis

Collaborate with stakeholders to identify and document business needs and objectives.

Conduct interviews, workshops, and surveys to gather detailed requirements.

Translate business requirements into functional and technical specifications.

Business Process Improvement

Analyze existing processes and identify areas for improvement.

Recommend strategies to optimize operations and increase efficiency.

Develop process flowcharts, use case diagrams, and other visual tools.

Solution Design and Support

Collaborate with IT and development teams to design solutions that meet business needs.

Support the development and testing of new systems or updates.

Facilitate user acceptance testing (UAT) and ensure solutions align with business goals.

Stakeholder Engagement

Serve as a liaison between stakeholders, including executives, managers, and technical teams.

Communicate project updates, risks, and solutions effectively.

Documentation and Reporting

Prepare clear and concise documentation, including business requirements, technical specifications, and project reports.

Develop user manuals and training materials for end-users.

Project Management Support

Assist in project planning, prioritization, and resource allocation.

Monitor project timelines, budgets, and deliverables.