Prepare and serve high-quality coffee and specialty drinks consistently, following company recipes and standards.

Greet customers warmly, take orders accurately, make recommendations, and handle inquiries or complaints professionally.

Create visually appealing beverages using proper milk frothing and latte art techniques while maintaining attractive counter displays.

Process payments securely and accurately using the POS system, handling cash, cards, and digital transactions.

Monitor and maintain ingredient and supply levels, reporting shortages or equipment issues promptly.

Operate, clean, and maintain coffee machines, grinders, and other tools according to safety and maintenance guidelines.

Ensure strict adherence to food safety, hygiene, and cleanliness standards throughout the store.

Work efficiently with team members, assist during peak hours, and promote additional items, seasonal drinks, or special offers.