1 Handle and respond to any escalated customer inquiries and resolve any issues or complaints via phone, and chat.

2.Assist customers with order placement, payment processing, and tracking.

3.Identify and pursue new sales opportunities through cross-selling and upselling techniques.

4.Lead and motivate a team of sales and providing guidance and support.

5.Build and maintain strong relationships with valued clients and partners.

6.Monitor sales and reservation performance and provide regular reports to the management team.

7.Collaborate with marketing and advertising teams to promote effectively.

8.Ensure accurate and timely preparation of sales reports.

Note* knowledge and idea of using google sheets is Beneficial.