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Ticketing / Front Desk Officer
Aayana Holidays Pvt Ltd

Apply Before:   2024 Dec 26

Vacancy : 1 people
Location : Gaushala, Kathmandu, Bagmati Province
Salary :
Negotiable
Gender : No Preference
Education :
+2 / Intermediate Pass (Preferred)
Job Level : Mid Level
Job Type : Full Time
Shift : Regular
Work Experience
:
1 Years (Preferred)
Documents : Citizenship , CV

Technical Skills:

Communication Quick learner Patience Customer focused

Personal Skills:

Should be able to cope with work pressure Time Management Skill Calm mind in a stressful environment Work under pressure and multitask Communicate effectively with senior management Good Communication Have good command in both English and Nepali

Benefits:

As per company policy Salary will be discussed in the interview
Job Description

  1. Handle ticketing services, including booking, issuance, and re-issuance of airline tickets.

  2. Manage front desk operations, including greeting and assisting clients, answering phone calls, and handling email inquiries.

  3. Provide customers with travel information and advice on destinations, airlines, and packages.

  4. Resolve customer complaints and issues promptly and effectively.

  5. Maintain accurate records of bookings, payments, and customer interactions.

  6. Collaborate with the sales team to meet company goals and customer satisfaction.

Applying Procedure

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