About the job

Job Title: Front Desk Officer

Location: Delta Universe Pvt. Ltd., Kathmandu, Nepal

Job Type: Full-Time

Job Summary:

Delta Universe Pvt. Ltd. is seeking a highly organized, personable, and professional Front Desk Officer to be the first point of contact for our clients and visitors. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and welcome visitors and clients in a warm and friendly manner.
• Manage front desk operations including answering and directing phone calls.
• Handle inquiries and provide accurate information about the company's services and products.
• Manage and maintain the reception area, ensuring it is clean and presentable at all times.
• Coordinate with various departments to ensure smooth communication and workflow.
• Schedule and manage appointments and meetings for staff.
• Perform basic administrative and clerical tasks such as filing, photocopying, and organizing documents.
• Receive and distribute mail and packages.
• Assist with travel arrangements and accommodation bookings for staff and clients as needed.

Qualifications:

• Bachelor’s degree or equivalent in Business Administration or a related field.
• Proven experience in a similar role, preferably within a corporate environment.
• Excellent verbal and written communication skills in both English and Nepali.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and multitasking abilities.
• A professional appearance and a positive attitude.
• Ability to handle sensitive information with confidentiality.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A dynamic and supportive work environment.