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Technical Support
Vianet Communication Pvt.Ltd

Apply Before:   2020 Oct 30

Vacancy : 2 people
Location : Damak, Damak, Koshi Province
Salary :
NRs. 18,000.00 Monthly
Gender : Male
Education :
Bachelor's Degree (Required)
Job Level : Mid Level
Job Type : Full Time
Shift : Anytime
Work Experience
:
1 Years (Required)

Benefits:

Social Security Fund Incentive Tea Health Insurance Accidental Insurance Recharge Card
Job Description
  • Candidates Should have passed B-CA,BSIT
  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

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